Red Discoloration Problems – AGAIN?

Red discoloration problems with furniture fabrics continues to be an ongoing and costly issue to cleaning companies.

Fortunately, more and more companies have become aware of this problem, and are learning how to test and inspect so that they can avoid being blamed for what is a pre-existing condition, whether or not it is yet avoidable.

These are pictures of how this furniture looked when a local fine fabric specialist arrived at their customer’s home:

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“Vintage Destroyed Washed”….Furniture?

The latest style in jeans is to purchase them softened, worn, faded, and actually torn.   These “Vintage Destroyed Washed Jeans” are so popular that it can be difficult to find jeans that are not in such condition, especially in stores that cater to the youth market.

However, you can be certain that this style would not be considered to be attractive or desirable in furniture fabrics!

I recently had a discussion with a cleaner who was asked to clean denim furniture that had been exposed to sunlight, water, and mold damage.  While his primary concerns were how to clean the fabric in such a way as to remove the water stains and mold, I steered the conversation to the most important part of the issue:

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“Wool Safe” is not “Operator Safe!”

Machine made wool carpet that is installed on the floor cannot be immersion cleaned and dried like an area rug, and it’s face yarns and backing yarns should never be cleaned like a synthetic fiber carpet that has synthetic fiber backing.

What technicians tend to overlook is that “Wool Safe” products are not necessarily “Jute/Cotton Safe”!  These two cellulose fibers may be present in the backing yarns of the carpet, and if exposed to even mild detergents and water for too long of a  period of time could brown out.

If this browning wicks into wool face yarns, it can be incredibly difficult to remove.

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Simplify Your Upholstery Cleaning System – II

Once testing, inspection, and qualification have told you “What It Is”, “How it is Made”, “What Happened To It”, and “Why Does Your Customer Want it Cleaned”, now you need to determine the products you will need to use.

The wide variety of products available and/or casually labeled for upholstery cleaning can create confusion that not only makes your cleaning product choice difficult, but could also result in bad decisions that may result in poor results at best, or cause damage claims as a worst case scenario!

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Simplify Your Upholstery Cleaning System – [Part #1]

One of the primary reasons carpet cleaners shy away from upholstery cleaning (despite the fact that they usually call themselves “__________ Carpet and Upholstery Cleaners” is that upholstery cleaning has many more variables than carpet cleaning, and therefore making it a bit more difficult to create a simple, easy to follow cleaning system for  upholstery than it is for cleaning carpet.

And, while that is true, there are some things you can do…

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Wine Stain Removal Follow up (or “Part II”)

I just got an email back last night from the cleaner who asked about removing a wine stain from a cotton cushion last week.  I shared my recommendations in last weeks Clean Tip, and felt it important to share the outcome here.

This is what he sent:

“Thank you for the help. I am sending you some before and after photos.

(The point of this review is to share not just what steps worked, but the attitude that allows a cleaner to get such results by following these steps in the way that he did: Jim Pemberton)

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CAUTION! Wine Stains Aren’t So Easy To Remove!

Just this morning I received an email from a fine fabric specialist that I responded to and felt all of our readers could benefit from. It goes like this:

Jim:
I had a customer bring in a light brown cord (cotton) cushion cover w/ a  large wine stain (purple). The customer had already put a great deal of salt on the stain. I had her sign a release. What would you recommend? The cover is in good shape.  I tested the dye for both water and dry cleaning solvent and there was not any bleeding.
Thank you

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5 Tips To Avoid Browning White Natural Fibers

The advent of low moisture upholstery tools has helped to make upholstery cleaning easier as well as less prone to service related damage by cleaning technicians.

These unique tools however, do NOT take the place of proper cleaning agent choice or procedure.

I recently had a discussion with a cleaner who created the browning problem shown in this picture and is having difficulty correcting it.

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Be Wary Of Spot And Stain Removal Issues With Fabrics

Writers note: For the purpose of this article, a “spot” is a foreign material, often from a spill, that creates an unsightly appearance, but has not deeply penetrated into the fiber, and has not created a dye related discoloration.

A “stain” is a discoloration that remains after surface contaminants have been removed, and usually is either a dye itself, or has caused a reaction with the existing dyes in the fabric and has created a new color, or loss of color.

One of the most common reasons that a consumer will call a fine fabric specialist for upholstery cleaning services is because of the presence of a spot. The call might come in for “cleaning”, but the reason that the customer is compelled to make the call is often an unsightly spot, or spots. read more

The good news is that many spots release readily from upholstered fabrics. In fact, even some stains may be removed without difficult procedures or heroic efforts. Much of this relates to what fibers are used to make the fabric.

In most cases, the easiest “rule of thumb” is that synthetic fibers are the most stain resistant, and that natural fibers are the least stain resistant. The reasons we MOSTLY follow this rule are because of the follow general characteristics of each:

Synthetic Fibers:

  1. Low Absorbency. Liquid spills simply do not penetrate nearly as deep into the fiber surface as they do in natural fibers.
  2. Chemical Resistance. Most synthetic fiber fabrics are not easily damaged by aggressive cleaning chemistry and even stubborn stains may be removed from such fibers.
  3. Durability. Some synthetic fiber fabrics are more durable and hold up to blotting, brushing, extraction techniques, and even steam.

Natural Fibers:

  1. High Absorbency. Spills may penetrate deeply into natural fibers, and create stains that would only be spots on a synthetic fiber fabric.
  2. Chemical Sensitivity. Natural fiber fabrics are more easily damaged by bleaches and some acids, cellulose based natural fibers may experience browning, and the dyes used in natural fiber fabrics tend to be less stable than those used in synthetics.
  3. Poor Durability: Natural fiber fabrics, especially those made from cellulose (cotton/linen) and regenerated cellulose (rayon/acetate) may be more easily distorted, damaged, or may experience shrinkage when even the simplest spot or stain removal processes are attempted.

Exceptions:

  1. Nylon is the one synthetic* fiber that is most susceptible to dye stains. Soft drinks and medicines that contain artificial red dye may permanently stain nylon fibers, and red dye removal products made for carpet may not be effective on upholstery with nylon fibers.
  2. Both nylon and acrylic fibers may have unstable dyes. Neither have much issue with colorfastness with regular cleaning techniques, but stain removal products may bleach these fibers. Some acrylic fibers experience color bleeding or color loss from dry solvents as well.
  3. Cotton is somewhat resistant to acid dyes, such as are used in soft drinks and medicine. Light application of a red dye remover without heat will often remove such stains from cotton.

What all of this means is that you must ALWAYS know the fiber family of what you are cleaning. Though it might be helpful to know the specific fiber family (as the above exceptions indicate), its difficult to make such determinations with upholstery fabrics because of blends and backings, and how they change odors and flame colors.

Because of these uncertainties, any spot that does not come out during routine cleaning should only be treated with a clear pre-understanding with the customer and approval for you to proceed in writing, or via text or email.

As always, continue to be vigilant in your testing, inspection, and communication efforts when cleaning upholstery fabrics.

If you would like to check out the “Systems Indicator Guide” which was developed especially to assist technicians in making wise cleaning decisions, Click Here.Download the pdf file which you can reprint for training purposes. Take the opportunity to visit my blog www.jimscleanchat.com for the most up to date information I have available for Fine Fabric Care! Also, for the latest guidelines regarding “Educational Marketing”, be sure to visit Lee’s blog at www.leepemberton.com

Warning! Microfiber Fabrics May Fade!

I’ve written several times about the challenges involved with cleaning microfiber fabrics.  While many cleaners have found that most well made microfiber fabrics made from polyester fibers are nearly “bullet proof”, I’ve also reviewed how laminated microfiber fabrics have been known to be solvent sensitive, and how some delaminate after cleaning.

Just yesterday yet another challenge with microfibers came to my attention, and this time with a very surprising issue: Color loss!

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